Technology & Library Services

Technology and Learning Resource Center Services supports the mission of Salus University by providing the technology tools and information access needs for learning, patient care, teaching, research, outreach and administrative functions. Our staff of dedicated professionals is committed to creating a culture of teamwork and service by focusing on integrity, accountability and creativity. Our goal is to provide the University with cutting-edge solutions to  technology challenges, and to provide opportunities to advance the technology programs and skills of the University community.

Technology and Learning Resource Center Service provides and supports all aspects of campus computing, networking, telecommunications, Help Desk and Library services. 

Our systems and services include:
  • online teaching
  • remote access services
  • hands-on learning facilities
  • mobile communications 
We offer additional services and strive to provide the best possible experience for Salus students, faculty and staff. We collaborate with the University community to facilitate current and emerging technology resources and, above all, provide our students, faculty, and staff with uncompromising quality of service.

The landscape of systems and service-enabled applications include those that support and enrich learning, teaching, research, and administration. Salus  users are provided with varying levels of access in computing infrastructure, as well as online teaching, remote access services, and mobile communications. We strive to provide the best technology and/or library experience for our Salus community.
 
Passwords
The University is in the process of implementing a single sign-on environment so that students, faculty, and staff will have one user account and password for all technology across campus. 

If you have forgotten your Active Directory password (Windows, Blackboard, etc.), please visit the password reset portal.  

If you have forgotten your MySalus password, please contact the Help Desk.
Help Desk
The Technology and Learning Resource Center Service Help Desk provides students, faculty, and staff with a single point of contact for assistance with all technological and computer issues on campus.

If you are having password issues, please visit the Reset Password page.

For all other issues regarding the internet, computers, projection equipment, the phone system, etc., please contact the Help Desk directly using the contact information listed below and someone will be happy to help you.

Phone (from an on-campus telephone): ext. 1444
Phone (from an off-campus telephone): 215-780-1444
Email address: helpdesk@salus.edu

Note: Please contact the Help Desk directly (and not a staff member) when you are first reporting the issue. The Help Desk will assign a staff member to assist you based on the nature of your request.

 
Staff
William Brichta, Chief Information Officer
Jane Tyson, Administrative Assistant to the Chief Information Officer

Administrative Computing Services
A. Blaine Carfagno, Database Administrator
Charles Frank, Systems Support Specialist

Client Services
Glenn Roedel, Director. Client Services
Robert Atkinson, Manager, Ophthalmic Repair Services
Frank Hettich, Senior Ophthalmic Repair Technician
Damian Ostrowski, Ophthalmic Repair Technician
Ruby Singleton, Information Processing Manager
Kristine Stinson, Manager, Help Desk Operations
Caitlin Vitoria, Assessment Data Manager

Educational Technology Services
Jill Leslie, Assistant Director, Instructional Technology
Jim Linden, Extended-Hours Technology Specialist
Samuel Mathias, Classroom Technology Manager 
Andre Bryant, Technology Specialist

Learning Resource Center Services
Marietta Dooley, MSLIS, Director, Library Services
Elyssa Mulcahy, Librarian
Alison Wilk, Library Technician

Network Services
Christopher Esposito, Director, Network Services
Darryl Burrs, Jr., Desktop Support Specialist
Leonard Campbell, Director, Network Security
Michael Kilczewski, Electronic Medical Record Applications Specialist, The Eye Institute
Edward Sloskey, Network Administrator
Norman Collier, System Administrator